Privacy policy

AWAIS BOUTIQUE — Privacy Policy

At AWAIS BOUTIQUE, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact us, or interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Delivery/billing address
  • Order details and purchase history
  • Product preferences or information you voluntarily provide
  • Information you provide when contacting our customer support
  • Website usage information, such as browser type, device information, IP address, and pages visited

We only request information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order
  • Confirm deliveries and address information
  • Process returns, exchanges, or complaints
  • Provide customer support
  • Improve our products, website, and customer experience
  • Prevent fraud and misuse
  • Send promotional or marketing communications where permitted
  • Understand website traffic and advertising performance

3. Payment Information

Payments may be processed through third-party payment providers.

Where a third-party payment provider is used, your payment information may be handled directly by that provider according to its own privacy and security practices.

AWAIS BOUTIQUE does not intentionally request or store your full payment-card PIN, password, or other highly sensitive payment credentials.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember shopping-cart information
  • Understand how visitors use our website
  • Improve website performance
  • Measure advertising campaigns
  • Provide relevant marketing and advertising

We may use services such as analytics and advertising platforms, including Meta, Google, or similar providers, depending on the technology implemented on our website.

You can manage or disable cookies through your browser settings, although some website functions may not work properly as a result.

5. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Courier and delivery companies
  • Payment processors
  • Website hosting and technology providers
  • Analytics and advertising service providers
  • Customer-support providers
  • Professional advisers or authorities where legally required

For example, when you place an order, your name, phone number, and delivery address may need to be provided to our courier partner so that your order can be delivered.

6. Marketing Communications

If you provide your contact information or otherwise opt in to receive communications, we may contact you about:

  • New collections
  • Special offers
  • Promotions
  • Restocks
  • Brand announcements

You may request to stop receiving promotional communications at any time.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing orders
  • Providing customer support
  • Handling returns and disputes
  • Maintaining appropriate business and financial records
  • Meeting legal or regulatory requirements

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Choices

Depending on applicable law and the circumstances, you may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Withdraw consent for certain marketing communications
  • Ask questions about how your information is being used

10. Contact Us

For privacy-related inquiries, please contact us:

📧 Email: awaisboutique6@gmail.com
📍 Address: Mohni road sufa,Lahore
📞 Phone: 03224174328

By using our website, you consent to this Privacy Policy.